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Editor's PickInvesting

Cheer up, Britain! Why customer service really matters—and it’s not that hard to get right

4 Mins read
I remember once stepping off a transatlantic flight, still reeling from the rictus grins and endless refills of lukewarm coffee offered to…
Editor's PickInvesting

Cheer up, Britain! Why customer service really matters—and it’s not that hard to get right

4 Mins read
I remember once stepping off a transatlantic flight, still reeling from the rictus grins and endless refills of lukewarm coffee offered to…

Get the daily email that makes reading the news actually enjoyable. Stay informed and entertained, for free.
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